How can we help?

Send us an email, start a live chat or call us on 0333 577 2200.

(We're open Monday - Friday, 10am - 5pm)

Frequently Asked Questions


Where do you deliver?

We deliver to the whole of the UK, including Scottish Islands, Isle of Wight and Isle of Man.

We're unable to deliver to PO boxes, BFPO addresses, Internationally or to any mailbox or mail forwarding services.

Please note: At present, we’re unable to deliver to Northern Ireland. We’re working on fixing this and hope to begin delivering to Northern Ireland again really soon.

How long does delivery take?

  • We aim to deliver orders within 3-5 working days
  • We use a next day delivery service when shipping to most parts of the UK. This means, we may not dispatch your order until the 4th working day for delivery on the 5th
  • Once your order has been dispatched, we'll send you an email to let you know your order is on its way, together with tracking details for your delivery


Can I cancel my order?

Yes, you can request cancellation by contact us using this form.

If your order has already been processed or dispatched, you may need to return the order for a refund instead.

Can I get a VAT invoice?

You can download a VAT invoice from the order confirmation page after checking out, or from your order confirmation email.