We want you to be happy with every item you purchase from Lampsy.com. That's why we go beyond your statutory rights by offering an extended return period of 30 days.
If you're not completely thrilled with your purchase, you can return your order by emailing us at firstname.lastname@example.org or speaking to a member of our team on 0333 2200 577.
Please note that we are unable to refund any premium or international delivery charges.
We take great care when processing orders to ensure that everything arrives in perfect condition.
In the unlikely event that your order arrives and items are missing, damaged or incorrect, please let us know as soon as you can.
Remember to quote your original order number when contacting us, and if possible include a few pictures.
When an item arrives damaged, we will replace it free of charge.
You can cancel your order at anytime prior to dispatch. If your order has been dispatched but hasn't yet arrived, you can refuse delivery.
Although usually faster, please allow up to 10 working days to process your refund once we have received your return.
If you have any queries regarding returns, please contact us.
You can view our full terms and conditions here.
Last updated: 4th January 2018
Great design is at the heart of what we do: we create beautiful products and showcase designers we love.
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